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CBD FAQs


Learn More About Our Store

We do not have any retail stores. Direct CBD Online — as the name implies — is entirely online.

Absolutely. You will receive a tracking link in your confirmation email after purchase.

Yes! Subscriptions are available for a growing number of brands.

We often run promotions and exclusive promotions. The best way to save with us is by creating an account, earning reward points, and looking out for our emails.

Yes! Earning reward points that turn into real savings couldn’t be easier. Every 500 points you earn equals $5 in savings. You don’t even have to spend money to earn points! You should also take advantage of our refer-a-friend program so you everyone can save.


Using CBD Products

It always varies by person and individual needs. We recommend beginning with half a dropper and slowly increasing the dosage as needed.

It varies with needs. We recommend starting with a small amount once or twice per day and slowly increasing as needed.

Fill the dropper with the recommended amount for serving size (found on the bottle) and place the oil under your tongue. Hold it under your tongue for about 30 seconds before swallowing for maximum absorption.

Hemp Extract is the total amount of phytocannabinoids and plant matter.

Hemp seed oil offers its own unique health benefits but does not contain CBD oil in itself. CBD is found in specific parts of the hemp plant and in oil extracted from these parts of the hemp plant. Learn more in our information guide.

Finding the right CBD product or brand for you may be a process of trial and error. It may come down to a lot of factors, including the strength, serving method, flavor, and formulation. It will also depend on your overall health, which is why it’s important to involve your doctor in your search. Everyone is different, that’s why it’s great that there are so many options available!

If you see a variety of codes and numbers on your CBD bottle or product, you shouldn’t feel overwhelmed. It’s easy to determine what each of these things mean with our quick guide to reading CBD oil labels.

CBG and CBG oil are very similar to CBD and CBD oil. CBD is actually a derivative of CBG and they are both cannabinoids that come from the hemp plant. Both CBD and CBG have been shown to have antibacterial and anti-inflammatory properties and are being further researched. Full-spectrum CBD products often contain CBG.


CBD and Your Health

It’s important to talk to your physician before adding CBD to your regimen. He or she can help you better understand your symptoms and if CBD is right for you.

Some of our products have miniscule, trace amounts of THC in them — but well below the legal limit of 0.3% (as set in the 2018 Farm Bill). It is very unlikely that most users will test positive for THC in a drug test, but — just as consuming poppy seeds may make you test positive for opioids — it could happen. Always consult a product’s “details page” to find accurate information about the products you buy — including whether it contains THC.

ND THC means the THC in the product is non-detectable (hence ND). This means it has been tested likely by a third-party lab and THC was not found in it. However, this does not necessarily mean that all tests will not detect THC in or from the product. For more information, check out the blog, “how long does CBD stay in your system?”

No, ND THC and THC-Free do not mean the same thing. ND THC means that the THC is non-detectable, but it may still be present. THC-Free means that the product has been tested and either has less than or equal to 0.3% THC or THC was not detected in the product. Again, neither mean that the product has absolutely no THC in it or that every test will yield the same results. Your best bet for a truly THC-Free product would be a CBD (or other cannabinoid) isolate.

Many studies have shown that CBD may help with stress, anxiety, restlessness, insomnia, alertness, focus, nausea, varieties of skin conditions, sore muscles and joints and many other issues. Read our blog to learn more about the benefits of CBD.

How long CBD stays in your system depends on a variety of factors — your body, how often you use CBD, what strength you use, and so on. CBD may remain in your system for 1–2 days or anywhere from 4–25 days. It is still being studied. There are a few ways to learn more about your CBD oil and if it is pure.

It’s likely for CBD to remain detectable in your system for 10–15 days if you use it daily. Here’s more information about how long CBD stays in your system.

How long CBD stays in your system depends on your body as well as how frequently you use CBD. Some sources indicate CBD will show in your blood for a few days after use but it may be longer.

How long CBD stays in your system depends on a variety of factors. CBD flower will be in your system as short as a few days or even as long as a few weeks, just like CBD.

Studies show that CBD, often when combined with other sleep-promoting ingredients, like melatonin, can provide deeper, more restful sleep. Learn more about CBD and insomnia here.

Talking to your doctor about CBD may be intimidating, or you may simply not know where to begin. However, you may be surprised to learn that many doctors are on board with CBD as an alternative therapy (if it’s right for you!) Here are some more tips for talking to your doctor about CBD.


Storing CBD Products

CBD oil does not need to be refrigerated, but if you would prefer to take it chilled you can store it in your fridge without impacting the product. If you prefer storing your oil, tincture, capsules, etc. at room temperature, simply leave them in the bottle anywhere that isn’t exposed to constant light or heat.

Unless the packaging of your CBD product indicates you should store it in the fridge, you’re more than welcome to store it at room temperature. Keep it in a cool, dark place, such as a cabinet or desk drawer.

CBD oil typically stays fresh for 14–24 months. Use-by dates may vary depending on your specific product. Be sure to read the packaging for specifics. Learn more about CBD oil freshness here.


CBD for Pets

You have a lot of great options when it comes to giving your dog CBD. He or she may enjoy CBD-infused treats or may benefit from topical CBD. You can also administer the oil to your dog under their tongue or place it in his or her food. Check out this video to learn more.

Yes, you can give your cat CBD! It’s easier than you think and may help him or her with mood issues or other concerns. Check out this video to learn more.

CBD has been shown to help dogs, cats, and horses with a variety of symptoms. CBD has also shown promise for seizures in dogs. In cats and horses, it can help with mood, joint pain, as well as skin issues. Consult your veterinarian for more information.

Using topical CBD products for your pets is a great way to target skin ailments such as small cuts or scrapes, rashes, dryness, irritation, and more. Consult your veterinarian for more information.


Videos

Have more questions about CBD? Check out our CBD Information Guide.

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